Help & support
Contact us
Customer Service is always available to answer general questions and direct inquires to specific departments. You can reach us 24 hours a day, 7 days a week. Use the links below to get the contact info you need.
Phone
| Toll-free number: | 1 888 699-3335 |
Live Chat
Contact us to getlive help online.
| General Questions: | support@eldoradopalace.com |
| Casino Cashier: | cashier@eldoradopalace.com |
| Casino Manager: | manager@eldoradopalace.com |
| Affiliate Questions: | affiliate@eldoradopalace.com |
Support Ticket System
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
Contact us in the form of a Customer Support Ticket here.
