Help & support

Frequently Asked Questions

Can I cancel my cashout request?
Can I specify where to withdraw my cashout?
How long does it take to process cashout request?
I didn't find the solution. What can I do?

Can I cancel my cashout request?

You can cancel the cashout on the "Account balance" page.

Can I specify where to withdraw my cashout?

No, the system is automatic.

How long does it take to process cashout request?

The request is processed the next day.

Customer support

Help online		1 888 699-3335
Help online		support@eldoradopalace.com